(4.3 / 5)12+ Ratings

Bolt Reviews

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Overall Rating

4.3
12 Reviews
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About Bolt

Bolt.eu is the first European mobility super-app. It offers better alternatives for every purpose a private car serves, including ride-hailing, shared cars, scooters, and food and grocery delivery.

Bolt is designed to make cities more liveable by reducing congestion and lowering emissions. It provides multiple transport services inside a single app, making it easier to get around safely and sustainably.

Bolt Plus is a monthly membership that offers exclusive benefits such as price protection, free cancellation, and priority pick-ups.

Bolt Drive is a low-cost, safe, and convenient car-sharing solution that brings all the benefits of owning a car without any of the hassle.

For more details, please visit the Bolt.eu website or app.

Bolt Pros & Cons

Pros of bolt.eu:

  • Wide Availability: Available in numerous cities across Europe, Africa, and beyond.
  • Competitive and Transparent Pricing: Offers competitive and transparent pricing.
  • User-Friendly App: Simple and user-friendly app interface.
  • Different Vehicle Options: Provides various vehicle options to cater to different needs.
  • Reliable Drivers: Generally reliable and efficient drivers.
  • Efficient Customer Service: Swift and responsive customer service team.

Cons of bolt.eu:

  • Occasional Surge Pricing: Can experience surge pricing during peak hours or high-demand periods.
  • Limited Availability in Remote Areas: Availability may be limited in some remote areas.
  • Technical Glitches: Some users have reported occasional technical glitches in the app.
  • Driver Issues: Some users have reported issues with drivers, including overcharging and dishonest behavior.

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Bolt Customer Reviews (12)

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Larry Mullan
Larry Mullan
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Jul 9, 2024
Ruby Simpson
Ruby Simpson
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Jul 9, 2024
Lala Casas
Lala Casas
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Jul 8, 2024
Felix Schmitz
Felix Schmitz
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Jul 7, 2024
Wilbur Kidd
Wilbur Kidd
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Jul 7, 2024
Amelie Lane
Amelie Lane
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Jul 7, 2024
Cincinnati Elliott
Cincinnati Elliott
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Jul 7, 2024
Harold Wilson
Harold Wilson
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Jul 5, 2024
Jane Burks
Jane Burks
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Jul 5, 2024
Orlando Gregory
Orlando Gregory
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Jul 4, 2024

Bolt Customer’s Q&A

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Bolt Features and Benefits

Bolt.eu offers a range of features and benefits:

Bolt Plus is a monthly membership that provides exclusive benefits. These include:

  • Price protection: If ride prices increase due to high demand, the price will be capped, saving money even when it's busy.
  • Free cancellation: The flexibility to cancel up to 3 rides per month with no fees.
  • Priority pick-ups: When a ride is requested, it goes straight to the top of the waiting list, ensuring faster pickups.

Other features of Bolt.eu include:

  • Multiple stops: The ability to add multiple stops during a ride.
  • Trip sharing: Share trip details with others for safety.
  • Edit destination during a ride: Change the destination mid-trip.
  • Contact the driver: Communicate with the driver during the ride.
  • Driver details: Access to driver's details for safety.
  • Emergency assist: Quick access to emergency services.

For more details, please visit the Bolt.eu website or app.

Bolt Pricing

Bolt.eu trip price is calculated based on several factors:

  • Base fare: the price for pickup
  • Minute rate: time from start to end of a trip
  • Kilometre rate: distance of the route covered
  • Dynamic pricing, if applicable

The price estimate for the trip is shown after entering the destination. This prediction is the best estimate considering the optimal route and the estimated time of arrival. The final price may vary depending on factors such as traffic, weather, road constructions, taking a different route or changing the destination mid-trip.

For the 2023 Chevrolet Bolt EV, the starting price is $26,595, while the 2023 Chevrolet Bolt EUV starts at $28,195. These prices include Dealer Freight Charges of $995. Prices will increase as options are added or a trim with more features is chosen. Please note that these prices are for the vehicles and not for the ride service.

For more accurate pricing, please visit the Bolt.eu website or app.

Bolt FAQs

FAQ

Bolt Alternatives

Here are some of the top alternatives to Bolt.eu:

  1. Lyft: A ride-hailing service similar to Uber, providing reliable, enjoyable, and stress-free rides.
  2. Uber: One of the largest and most well-known ride-hailing platforms globally, offering a variety of transportation options.
  3. Grab: A Singapore-based technology company offering ride-hailing transport services, food delivery and payment solutions.
  4. Ola: An Indian multinational ridesharing company offering services that include vehicle for hire and food delivery.
  5. Gett: A global ride sharing app built on a simple idea – if you treat drivers better, they will treat riders better.
  6. Gojek: A Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, getting a massage and two dozen services.
  7. Careem: A vehicle for hire company which is a subsidiary of American company Uber. It is based in Dubai, with operations in over 100 cities in 15 countries.
  8. Blablacar: A French online marketplace for carpooling. Its website and mobile apps connect drivers and passengers willing to travel together between cities and share the cost of the journey.
  9. Via: A public mobility solution, providing on-demand shared transit services in Europe and North America.
  10. Cabify: A Spanish transportation network company that provides vehicles for hire via its smartphone mobile app. Vehicles are driven by their owners, who must pass a background check and vehicle inspection.

These alternatives offer similar services to Bolt.eu, including ride-hailing, food delivery, and more. Each has its own unique features and benefits, so it's worth checking out each one to see which best suits your needs. Remember, availability may vary depending on your location. Always check the official websites or apps for the most up-to-date information. If you encounter any issues during the sign-up process, contact the respective customer support team for assistance. They're available around the clock to help. If you experience app issues, see an unknown charge, or just have a general question, you can contact the support team in several ways: In-app, via local email address, or by calling, if this option is available in your city.

FAQ

Bolt Return Policy?

The return policy for Bolt.eu varies depending on the service:

  • For Bolt Food, refunds made to your Bolt balance will reflect immediately. Those made to your payment method may take up to 14 days to reflect in your account.
  • If you're a Bolt Courier, to return a bag that you received for a deposit, once the bag is received, your deposit will be returned in the following 2 weeks to your courier balance.
  • For Bolt Rides, there might be situations when you need to cancel your request. Please note that in some cases you will be charged a cancellation fee.

If there's a charge you don’t recognise, it could be a card authorisation, a cancellation fee, payment for a previous ride that failed, or a ride taken by your family member or a friend with the same payment method. If you don’t recognise the charge, please immediately contact your bank to block your card to prevent further unauthorised use.

Please note that this information is subject to change and it's always best to check the official Bolt.eu website or app for the most up-to-date information. If more time has passed and you haven't received your refund, please contact Support for help.

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